Welcome to Cottontail Craft & Vintage
I will always do my best to be fair and helpful and give you a quality item.If you have a problem with an item or transaction, please convo me and together we can work it out.

All items are in Australian and US dollars. Paypal only for international customers.
In Australia I accept Paypal and Direct Deposit.
If using Direct Deposit please contact me for banking details !

I use Australia Post to deliver goods in Australia and Internationally.

AUSTRALIAN BUYERS
Expected delivery time is 2-7 business days if Australian customer

INTERNATIONAL BUYERS
Expected delivery time is 5–28 business days if international customer

REFUNDS
Returns will be determined from case to case. I go to great lengths to make sure my items are received in the same beautiful condition as they were sent. However, should your items get damaged in transit, I can accept a return of the damaged item in its original packaging and will refund you the price as soon as I receive the returned item.Just send me a convo/email within 3 days you receive the item. info@outlook8studio.com

Purchaser pays for all return shipping and insurance.
The purchaser then has the right of returning the item and having the purchase price (less return packaging,insurance costs, handling and delivery costs) refunded when artwork is returned.

I will not be responsible for any lost packages unless you upgrade shipping method to registered shipping (please send me a convo/email first to arrange this) info@outlook8studio.com

Thank you so much for your order! I really appreciate your business and do hope you will return to my shop again soon.
Warms Regards
Jenny